Help Desk

Our help desk for the CloudBroker Platform and AppCenter is available by email under Depending on the situation and request, support is also possible by voice or video conferencing, screen sharing, remote access, phone or in person.

Normal users of CloudBroker Platform and AppCenter can get help on a best effort basis during normal European business hours. Advanced support plans are available upon request as described below.

Advanced Support

If you use our products such as the CloudBroker Platform and AppCenter, we offer extra services that go beyond our standard documentation and the best effort support that our help desk provides by default:

Please contact us for detailed offerings and conditions. If you need more individualized help or support for cloud computing in general, please see our consulting and training pages.